Capacity Building2021-02-02T14:05:29-05:00

Capacity Building & Organizational Development

Capacity building (also called capacity development and organizational development) is the process by which individuals and organizations obtain, improve, and retain the skills, knowledge, tools, equipment, and other resources they need to be more effective. While it isn’t always easy, capacity development is always worth the investment.

One of the greatest requirements of funders, Board members, and other stakeholders is to define how you will use your resources in the immediate and long-term future. Capacity building is the path to such alignment and allocation.

As with all of our engagements, our capacity building methodology focuses on supporting an inclusive dialogue that is positive, focused, pro-active, and flexible.

Capacity Building diagram

Elements of Capacity Building

Strategy. Nothing happens without a strategy. Reviewing your organization’s mission and strategy against its capacity is critical.

Governance. Vision casting, strategy setting, and program planning require the buy-in and governance of a strong Board of Directors. When it comes to the other elements of capacity building, board development sets the tone for your organization’s success.

Operations. Your organization is a living system, each component’s health affects the others. A systems perspective guides capacity building; this holistic approach to leveraging the planning, processes, people, and performance in your organization effectively empowers staff to deliver high-value services.

Evaluation. Program evaluation is a critical process that feeds many different areas within the organization. Programs need a mechanism to periodically evaluate their performance. Something created once may sustain itself, but it will not grow and continually meet the needs of program participants unless it is evaluated and improved.

Talent development. Talent development expands the capacity of individuals in your organization to effectively fill critical leadership roles. Successful development helps to execute your agency’s mission by growing the capabilities of your people and aligning them with your organization’s strategy.

Our Role as Facilitators and Guides


  • “change agents” and other people who need to be involved in specific change and development activities
  • the appropriate resources to address roadblocks to achieving desired future results
  • success indicators
  • all the stakeholders and defining the nature of sponsorship, involvement and communication that will be required.


  • the involvement and project activities.
  • how and when changes will be communicated, and organizing and/or crafting the communications messages


  • that people involved and affected by the change understand the process change.
  • the organization becomes self-sufficient in capacity building, as opposed to consultant dependent.

Your Organization, Just Better

Capacity Building: A Blueprint

Capacity building, or organizational development, is the process by which organizations obtain, improve, and keep the skills, knowledge, tools, equipment and other resources needed to do their jobs well or better, on a larger scale, to a larger audience, with more impact. Every organization is different, but any building project needs to start with a solid blueprint.

Capacity Building: A Blueprint eBook
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